Monday night, November 15, 2010
Well our plane left on time, but the pilot soon announced that we would need to land in Bali to refuel, since we had to divert around the volcano ash. She assured us it would only be a 20-30 minute stop, but she forgot to request clearance to land, and once we did, the Balinese airport officials refused to allow us to leave. There was speculation among the passengers that Jet Star most likely did not want to pay the fine, and attempted to negotiate a settlement. We were stuck on the tarmac for well over 5 hours, with a pilot that kept announcing that "Clearance is on the way and we should be leaving in 10 minutes." After about 3 hours of this they finally allowed us to get off the plane, as long as we stayed close by. Well there was certainly no where to go because we were off at the far end of the runway with no buildings in sight in the middle of the night. However, a whole lot of guards suddenly showed up and ordered everyone back onto the plane. There were a dozen or so people that refused to get back on board, and things got rather ugly. But they did eventually get back on the plane and once again we listened to the pilot continue to tell us we'd be leaving in just 10 more minutes. People started booing her every time she got on the intercom and in all this time the only thing we were offered was a half full glass of warm water. Finally the guy next to me demanded that the flight attendant bring him something to drink, and he pretty much exploded when he was told he'd have to wait, since we were "leaving in just 10 minutes." He told the flight attendant, "Your idea of 10 minutes and mine are very different, and I demand you bring me something to drink now, because I'm getting dehydrated." The flight attendant immediately brought him a soda, and amazingly did not charge him. However, as soon as we finally did take off, they began serving food and drinks at full price.
We finally landed at 6:30am, so Bill got 2 hours of sleep before he had to be at a meeting. Truly the flight from hell, and yet as we landed the flight attendant went into her usual cheerful spiel of "We hope you enjoyed your flight…" There was a LOT of booing at that point.